Support

Email support@dreamhum.com. Tell us the game, your device, and what happened. We reply in English or Korean, usually within a few days.

Skybloom

Where is my progress saved?

On your device only. Deleting the app, or clearing its data, also deletes your progress. We cannot restore it for you.

How do I stop or delete the play log?

Open Settings → Send Play Log → Delete and withdraw. This removes the records and your agreement from the device. If you already sent us a play-log file, email privacy@dreamhum.com and we will delete it.

How do I leave the test?

iPhone: open TestFlight, choose Skybloom, then Stop Testing. Android: open the testing link you joined from and choose Leave the program. You can also email us and we will remove you.

Google and Apple sign-in buttons do not work

They are not connected yet in the test version. Please use Continue as Guest.

지원 (한국어)

문의는 support@dreamhum.com으로 보내 주세요. 게임 진행 기록은 기기에만 저장되어 앱을 지우면 함께 지워집니다. 플레이 기록은 설정 → 플레이 기록 보내기 → 삭제하고 그만두기에서 지울 수 있습니다.